State Farm® Insurance Agent Patrick Blevins

"State Farm is the best. Kind and courteous. Kaitlyn was so helpful. professional and prompt."

"I called in to add on to my insurance and got Robyn on the phone! She was amazing and extremely personable. She’s very knowledgeable about all the plans and got me exactly what I needed plus some discounts! Will always be a fan of State Farm. Thanks again Robyn!!"

"Just had a great call with Kaitlyn at the Patrick Blevins State Farm Office in Waynesboro. She took care of my problem quickly and was professional, kind, and personable! Thanks Kaitlyn!"

"Muy bien atendida , excelente atención por Morgan muchas gracias"

"Morgan was super friendly and made getting coverage so quick and easy! I’m so glad I reached out to the right agent. She was helpful, professional, and made the whole process stress-free. Highly recommend Morgan!"

"Very great service and helpful
Heather"

"It was a pleasure discussing my billing issue with Kendra. She was very pleasant and professional. I felt very confident my issue and questions were handled properly and any concerns I had were resolved."

"I never thought I would be writing a review like this after being a customer for the past 16 years. Unfortunately, something has changed within this agency, and my recent experience has left me very disappointed.

What started as a simple windshield claim turned into more than two months of frustration and headaches. When I called to file the claim, the process was set up for me, but I was never informed that I had a choice in selecting the glass company that would perform the work. The claim was assigned to Glass America, and the experience that followed was a disaster.

The first appointment ended with the technician arriving with the wrong windshield. The second appointment resulted in a defective windshield being installed that had visible delamination, along with incorrectly installed wipers. The third attempt caused paint damage to my vehicle after urethane primer was left on the roof, resulting in approximately $3,000 in repair costs.

While the glass company eventually agreed to cover the repairs, my wife and I have been left to handle virtually every aspect of resolving the situation ourselves. We have spent countless hours on the phone, sending emails, obtaining estimates, coordinating inspections, scheduling repairs, arranging transportation, and following up with multiple parties. The burden of dealing with these issues has fallen entirely on us.

What has been most disappointing is the lack of involvement from Patrick Blevins. My wife and I have both reached out through phone messages and email asking for him to contact us, yet we have never received a response from him directly. Instead, the matter was left to other staff members. As the situation continued to escalate, I felt it had reached a point where direct involvement from the agent was warranted, but that never happened.

After being a loyal customer for 16 years, I expected more support and advocacy when dealing with a claim that became this complicated. Instead, we were left to navigate the situation on our own.

An insurance agency's value is measured not only by the policies they sell but also by the support they provide when customers need help. Based on my recent experience, the level of communication, customer service, and support I received fell far short of the standard I had come to expect.

It is unfortunate to say, but I will be shopping for a new insurance agent in the near future. Based on my experience, I cannot recommend the Patrick Blevins State Farm office."

"Kendra was so kind and very helpful! I appreciate her and State Farm!"

"Morgan is great.Very knowledgeable at her job and very prompted and honest."

"Seth has been great and was able to help me with all I needed in a timely fashion. He was was also very accommodating to my needs."

"Seth has been absolutely fantastic for helping me with my policy. He not only helped me with my primary residence but also my investment properties and my tenants renters insurance. Thank you so much!!"

"Seth Savage carefully explained the policy and the app AND saved us alot. We appreciate it!"

"Tyler was very helpful when I got my first car insurance policy. He explained every part of the policy, what it meant, and how it worked. He was extremely helpful and patient during the whole process and it made a stressful situation much easier."

"I was thinking about switching car insurance well then kind of forgot about it as life gets a bit busy.Morgan Acostapriani reached out to me & we made the switch!! It was the most easiest thing I've I did lately! I Couldn't have asked for better service! Thanks again Morgan. It truly was a wonderful experience dealing with you!"

"Very knowledgeable and very helpful with all of the things I needed."

"Had to get insurance cards for a newer vehicle and it was done very quickly and pleasantly.Thank you Kaitlyn"

"Adding a vehicle to my auto insurance policy was incredibly easy and stress-free. The process was quick, Kaitlyn was so knowledgeable and incredibly friendly, and everything was explained clearly. My new vehicle was added to my policy in just a few minutes. I truly appreciate the excellent customer service from Kaitlyn and how simple she made the entire experience. I highly recommend this company to anyone looking for reliable insurance and outstanding customer!"

"Honestly Morgan has helped me out so much that I just want to be with State Farm no matter whether I get a better price with someone else. The customer service is outstanding."

"Katlyn is awesome! I have had the pleasure of speaking with her on the phone a lot, and every single experience is a great one. She is very sweet and very professional on the phone. She deserves this 5 star rating 😊"

"Morgan was very helpful with me signing up with State Farm. She was very knowledgeable and supportive. I’m looking forward to being a customer.Thank you!"

"Kendra was an absolute joy to talk to and she was very professional and highly helpful ."

"Morgan was wonderful and very helpful with everything. I Highly recommend State Farm :)"

"Purchased a new vehicle and called late in the day to get it added just before 5. Kendra was able to help get it added and emailed over the proof of insurance we needed in under 5 minutes and answered all of our questions."

"Extremely polite and very helpful. Always able to speak with the same person. Morgan has been helping us and taking care of our insurance needs for a few years now. Wouldn’t go anywhere else. Morgan always makes sure we’re getting the best rates. Thank you Morgan for always being there to help with our needs and always making sure your customers are receiving the best there is."